Oracle Applications Maintenance and Enhancement

Application Functional Support

We provide Oracle clients with all of the services required to keep Oracle applications up and running efficiently.
Our Services include:

• Configuration Support
• Minor Customizations
• Generation of Basic Reports
• Master Data Table Maintenance
• User Support
• Reconfiguring Software Parameters to Reflect Changing Business Rules
• Managing Upgrades and new Releases and Delivering Delta Training to End Users on Upgrade Releases.

Application Development Support

Services include Support of Oracle application and interface programs, Technical Support for application problem resolution, minor application enhancement, extensions, and report enhancement or creation.

Application Operations Support

We provide core services, such as Basis, system performance, and database management, to all operational elements of an Oracle complex.
Our services include:

• Systems Monitoring
• Sizing and Performance Tuning
• Performance and Service Level Agreement Reporting
• Output Management
• Oracle Instance and Client Management
• OSS Notes and Kernel Patches
• Interface Support
• Data Archiving
• Recovery Planning and Testing
• Disaster Recovery Support