Telecommand provides consulting for Oracle Database administration and personnel in the Sacramento, CA area as needed. We have also developed a Remote Oracle Database Administration service as a more affordable option.

The advantages of Remote Oracle Database Administration:

  • Cuts need for full-time in-house Oracle DBAs
  • On-site Oracle Database support available as needed
  • Top-tier Oracle Database Administration talent
  • 24/7 reliable remote support
  • Ongoing tuning for maximum performance
  • Ensures full time DBA availability at part-time costs

 
Oracle® provides the leading relational database delivering robust performance, scalability and security. Maximizing the value of the system requires the services of outstanding DBAs. DBAs of this caliber are in short supply and expensive. Most companies using Oracle databases feel that they must employ one or more full-time Oracle DBAs to gain sufficient coverage. Yet a well-designed and maintained database usually only requires intermittent attention each day. Plus, one good DBA can handle many databases simultaneously. 

About Telecommand's Remote Oracle Database Administration

Telecommand’s team includes some of the best Oracle DBAs available. Using a combination of remote access and on-site, emergency support as needed, we can provide 24/7 monitoring and availability while you pay only part-time costs. While Telecommand offers primarily remote support, we can provide personal, responsive service from our local offices. 

Detailed Services

Telecommand will perform the tasks, monitoring and reporting below at a variety of support levels and costs to fit your needs.

Administration Tasks include:

  • Initial Oracle database system configuration and tuning
  • Installation and periodic upgrades to the Oracle database software as required by Oracle
  • Installation of Oracle statistics collection mechanisms and quarterly database growth summaries
  • Hourly monitoring of your Oracle database for pending problems
  • Periodic performance analysis & tuning
  • 24 hour Oracle emergency support
  • Reasonable fast response to production outages
  • Reporting and resolving all serious Oracle alert log messages
  • Complete emergency support for production database outages, regardless of the time required to resolve the problem

Daily database check-up includes monitoring of:

  • Disk usage from the Operating System View
  • Oracle Processes
  • Check backup logs for errors
  • Memory, CPU and I/O utilization
  • Check Oracle Instances
  • Check nightly backup for any errors
  • Check tablespaces for sufficient space
  • Check rollback tablespaces
  • Check temporary tablespaces
  • Check alert log entries
  • Check listener log files
  • Check the trace files

Support Levels/Pricing

Level of Support Description of Support Cost*
Gold 24/7 Monitoring and Support $199 per day for up to two instances
Silver Daily Business Hours Support  (9:00 to 18:00 ), 7 days a week $130 per day for up to two instances
Bronze Business Hours Support (9:00 to 18:00), weekdays only $95 per day for up to two instanc
*In addition, there is a one-time assessment and change cost. Telecommand will provide a cost estimate for this after thoroughly reviewing the condition of the existing Oracle installation. 

Adjunct Services

  • Consulting. Telecommand can augment the efforts of your in-house Oracle DBA in any of the tasks listed. This service can be purchased on a time and materials basis.
  • Assessment. Provides a performance and needs gaps assessment for planning your Data Architecture.
  • Tuning. Optimize the performance of your database. This service can be purchased on a time and materials basis.